Customer Support
Context Help
If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A pop-up window will open. It contains exhaustive information about all the operations that you can perform on the page in question. Each pop-up menu appears on the same page so that you can swiftly return to your work.
Video Tutorials
We have a vast range of video tutorials illustrating how to use our hosting Control Panel. They're intended for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the solution you are looking for, have a glimpse at our comprehensive Frequently Asked Questions database, which covers questions asked by real people and offers practical solutions. We frequently "revamp" our FAQ database with new articles so as to cover all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't discover the answer you need in the FAQ section either, you can touch base with our fantastic team of tech support engineers available 24/7 and eager to assist you with any issue. Each support ticket you submit will be replied to within one hour (the average support ticket response time being only 20 minutes), so you will not have to wait a long time to get an answer to your question.